Privacy Policy

1. Information We Collect

EcoRecycle Malaysia collects information you provide directly to us when registering for workshops, contacting us, or using our services. This includes:

• Personal identification information (name, email address, phone number)
• Professional information (company name, job title, industry)
• Workshop preferences and requirements
• Payment information for workshop registration
• Communication records with our team

2. How We Use Your Information

We use the collected information for the following purposes:

• Processing workshop registrations and managing attendance
• Communicating about upcoming workshops and sustainability programs
• Providing customer support and responding to inquiries
• Improving our workshop content and delivery methods
• Sending relevant educational materials and industry updates
• Complying with legal obligations and regulatory requirements

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• With trusted service providers who assist in workshop delivery (under strict confidentiality agreements)
• To protect our rights, property, or safety, or that of our participants

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include encrypted data transmission, secure servers, and regular security assessments.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. Workshop records are typically maintained for 3 years for certification purposes.

6. Your Rights

Under Malaysian Personal Data Protection Act 2010, you have the right to:

• Access your personal data held by us
• Request correction of inaccurate or incomplete data
• Withdraw consent for data processing
• Request deletion of your data (subject to legal requirements)
• Lodge complaints with the Personal Data Protection Commissioner

7. Cookies and Tracking

Our website uses cookies to enhance user experience and analyze website traffic. You can control cookie preferences through your browser settings. For detailed information, please refer to our Cookie Policy.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies before providing any personal information.

9. Updates to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through email or website announcements.

10. Contact Information

If you have questions about this privacy policy or wish to exercise your rights, please contact us: